Personal information includes, without limitation, your name, contact information (including email address and URL), and other individually identifiable information about you.

Non-Identifying Personal Information includes information about you, including, without limitation, your Internet service provider, browser type, domain name, the Web Site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points.

Business Contact Information includes the name, title, business address, telephone number of an employee of an organization. Business Contact Information is not Personal Information.

Aggregated Information is any information about more than one individual where the individual identities are unknown and cannot be inferred from the information. Aggregated information is not personal information.

PAYMENTS

Retail Customers:

We accept E-Cheques and Debit Cards with the VISA/ MASTERCARD Logo via Google Checkout. We also accept wire transfers via Western Union and International Money Orders. If you need to make other arrangements for payment contacts us via phone or email

SHIPPING

We ship worldwide via Airmail that usually takes from 10 to 20 days. Currently we do not ship to Nigeria , Iraq , Afghanistan , or Indonesia .

ORDER VERIFICATION

Please note that a verification of your order is done via email or phone call and the order will be shipped within 3 – 5 working days from the date the verification was done.

CUSTOMS AND DUTIES

 Each country has its own policy regarding customs and taxes. MyHijabShop has no control over this, hence we cannot guarantee that your order will not be taxed neither can we predict the cost of the taxes imposed by these government agencies.

PRIVACY

Collection of Personal Information

MyHijabShop may collect Personal Information from you, but only if you provide it to us voluntarily. We also collect Personal Information that you provide to our suppliers, which they pass on to us so that we can fulfill your order. You must provide Personal Information in the form of a unique identifier (username, password) to enter certain parts of our web site.

Collection and Use of Non-Identifying Personal Information

During your use of our Web Site, we will collect certain Non-Identifying Personal Information to enhance the functionality of the Web Site and to make your access more convenient and efficient. We retain Non-Identifying Personal Information and use it to establish Web Site activity trends, monitor Web Site performance, improve Web Site design and functionality, fulfill orders, inform current and potential customers and suppliers about our services, and for other business purposes. Our collection of Non-Identifying Personal Information may involve the use of cookies. Among other uses, cookies allow us to deliver content specific to your interests, to save you from re-entering your registration data at each connection, and to provide features such as online customer payment and shopping carts. The Help portion of the toolbar on most browsers will tell you how to configure your web browser to accept cookies, to prevent your browser from accepting new cookies, to have the browser notify you when you receive a new cookie, or to disable cookies altogether. No personal or unencrypted information will be encoded in cookies that are stored on your computer .

Children

MyHijabShop does not sell products for purchase by children, but we do sell children's products for purchase by adults. We do not knowingly collect, maintain, or use Personal Information from children under age 13. If you are under age 13, do not share personal information with us.

Use of Personal Information

MyHijabShop may use and disclose Personal Information as described in this document. In addition to the uses described in this document, we may use Personal Information for purposes that include maintaining the Web Site, order fulfillment and administration, and product surveys. We may also use Personal Information to provide current and potential customers and suppliers with information about our services.

We only collect, use, and disclose Personal Information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect Personal Information.

We reserve the right to use or disclose Aggregated Information and Business Contact Information in ways that we think are appropriate.

Agents

We disclose Personal Information to other companies and individuals to perform functions for us under confidentiality agreements. These types of agents include mailing and delivery companies, marketing service providers, database managers, customer service representatives, and other agents who perform functions for or on our behalf. These agents may perform functions including, without limitation, analyzing data, supplying marketing assistance, providing search results and links (including paid listings and links), fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, processing payments, and providing customer service. Where we disclose Personal Information to organizations that perform services on our behalf, we will require those organizations to use such information solely for the purposes of providing services to us and to protect the Personal Information with appropriate safeguards.

Suppliers

We make goods and services from suppliers available to customers for purchase by E-Cheques and debit card. We have confidentiality agreements with these suppliers. We share your Personal Information with suppliers for reasons that include, without limitation, sending order information and resolving customer comments or complaints.

Protection of MyHijabShop and Others

We may use or disclose Personal Information without your consent in certain circumstances:

If we are required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules concerning the production of records;

If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or others;

If we have reasonable grounds to believe that the information relates to a breach of agreement or violation of the law that has been, is being, or is about to be committed;

If it is necessary for fraud protection, risk reduction, or the establishment or collection of funds owed to us;

If it is necessary to enforce or apply our Terms of Use and other agreements, to pursue remedies, or to limit damages to MyHijabShop;

If the information is public;

For other reasons allowed or required by law.

When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose.

SECURITY

MyHijabShop knows that security is very important to our clients. MyHijabShop uses Secure Sockets Layer (SSL) software, to protect clients when they make payments through their system.

Links to Other Web Sites: Web you click on a link on this Web Site that takes you to a web site operated by another company, you will be subject to that web sites privacy policies.

SATISFACTION GUARANTEE

  We simply guarantee our customers satisfaction, without reservation, a full refund. The only condition is that it should be received within 45 days from its shipping date. We will even refund the shipping cost (ordinary Airmail cost only) incurred by the customer in shipping back the product if the product is found to be defective or the product is other than what was ordered. If the order was returned for reasons other than defective products or miss leading product description, MyHijabShop will refund the order amount minus incurred to ship the order (ordinary Airmail cost only). However, the customer should inform MyHijabShop first prior to shipping back the order.

This is our policy here at MyHijabShop in order to establish a long, trusting and friendly relationship.

Consent

We will obtain your consent to the collection, use, and disclosure of that information as described in this Privacy Statement. If you do not consent to our collection, use, or disclosure of your Personal Information as described in this Privacy Statement, then do not share Personal Information with us. However, we are unable to offer some services, like processing purchases, without Personal Information.

You may withdraw your consent at any time, subject to reasonable notice and legal or contractual obligations. To withdraw your consent, simply tell us of the Personal Information that you no longer wish us to collect, use, or disclose through the Contact Information listed below. However, we are unable to offer some services, like processing purchases, without Personal Information.

There are limited situations in which applicable laws require or allow us to collect, use, or disclose Personal Information without your consent or after you withdraw your consent. We describe these situations under Protection of MyHijabShop and Others in the section on Use of Personal Information in this Privacy Statement.

Retention and Access

We will take reasonable steps to keep your Personal Information accurate, complete, current, and relevant to its intended use. We keep your Personal Information only as long as we need it for the reasons it was collected. When your Personal Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it or to convert it to an anonymous form.

Any information that MyHijabShop collects from visitors to this Web Site will be used, stored, or processed, in whole or in part, in the United States or Cairo , Egypt . The principal place in which we hold Personal Information is Detroit, MI , U.S.A. All purchases from this Web Site are made in the United States .

At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure.

Dispute Resolution

Please direct any questions or concerns regarding the use or disclosure of Personal Information to us by using the Contact Information given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement. For complaints that cannot be resolved, we will make available to you an independent dispute resolution process. 

Contact Information

In the event of questions about (i) access to your Personal Information, (ii) our collection, use, management, or disclosure of Personal Information, or (iii) this Privacy Statement , contact us at:

Privacy@MyHijabshop dot com

Privacy Officer

Marwa Abdullah
12851 Mettetal
Detroit, MI 48227 USA

(313) 332-4820 U.S. & Canada

1-313-332-4820 International callers